Legal notice
Last updated: August 2, 2026
This Legal Notice identifies the operator of unleashgo.com and provides the principal legal, business, and contact information relating to the UnleashGo online store.
1. Website Operator
Legal operator: Msafiri R. Marycot
Trading name: UnleashGo
Business address: 2 Grand-Place, 7390 Quaregnon, Belgium
The legal operator information displayed above must correspond to the information registered with the Belgian Crossroads Bank for Enterprises and the competent tax authorities.
2. Contact Information
Email: info@unleashgo.com
Business telephone: +32 65973549
Website: unleashgo.com
For questions concerning an order, please include the order number and the email address used during checkout.
Do not send payment-card information, account passwords, veterinary records, or other unnecessary sensitive information by email.
3. Nature of the Business
UnleashGo operates an online store focused primarily on digital resources for dog parents.
Products and content may include:
- digital guides and downloadable educational resources;
- printable journals, trackers, routines, and workbooks;
- free previews and email resources;
- articles concerning calmer and more structured everyday dog walks;
- and a limited collection of Quiet Walks Club print-on-demand apparel.
Unless a product page expressly states otherwise, UnleashGo guides, journals, trackers, and workbooks are supplied as digital files. No physical book is shipped.
4. Website Publication
Website owner: Msafiri R. Marycot, trading as UnleashGo
Responsible website operator: Msafiri R. Marycot
Domain name: unleashgo.com
The website content, product information, commercial communications, and UnleashGo policies are published under the responsibility of the website operator identified above.
5. E-Commerce Platform
The UnleashGo online store is operated using the Shopify e-commerce platform.
Platform provider for EMEA merchants:
Shopify International Limited
Company registration number: 560279
2nd Floor Victoria Buildings
1–2 Haddington Road
Dublin 4, D04 XN32
Ireland
Shopify provides technical services used to operate the storefront, checkout, customer accounts, order processing, and related e-commerce functions.
Information about the handling of personal information through UnleashGo and its service providers is available in the Privacy Policy.
6. Intellectual Property
Unless otherwise indicated, the original content made available through unleashgo.com is owned by or licensed to UnleashGo.
This may include:
- the UnleashGo name and visual identity;
- Quiet Walks Club branding and original designs;
- website text and product descriptions;
- digital guides, journals, trackers, and workbooks;
- illustrations, diagrams, layouts, and downloadable files;
- photographs, graphics, and promotional materials;
- and original articles or educational content.
Access to the website or purchase of a product does not transfer ownership of any intellectual-property right.
UnleashGo content may not be copied, republished, resold, distributed, uploaded, commercially exploited, or presented as another person’s work except where expressly permitted by the applicable product licence, the Terms of Service, or mandatory law.
7. Educational Information and Professional Limitations
UnleashGo publishes general educational information, planning tools, observation prompts, and practical routines intended to help dog parents bring more structure and awareness to everyday walks.
UnleashGo does not provide individualized veterinary diagnosis, medical treatment, behavioural diagnosis, emergency assistance, or personalized professional dog-training services through the general website content or downloadable products.
Website content and digital resources are not a substitute for assessment by a qualified veterinarian, veterinary behaviourist, or appropriately qualified dog-training professional.
Users should obtain suitable professional assistance when a dog presents pain, sudden behavioural change, severe fear, aggression, persistent distress, or another situation requiring individual assessment.
8. Accuracy and Availability
UnleashGo takes reasonable care when preparing website content, product descriptions, prices, compatibility information, and policies.
However, information may occasionally require correction or updating because of:
- product revisions;
- technical changes;
- service-provider updates;
- changes in law or administrative requirements;
- or ordinary human or technical error.
We may correct inaccurate information and update the website where reasonably necessary.
Nothing in this section limits mandatory consumer rights, contractual obligations, legal guarantees, or remedies that cannot lawfully be excluded.
9. External Services and Links
The website may use or link to services provided by Shopify, Filemonk, Omnisend, payment providers, fulfilment providers, social-media platforms, analytics providers, or other third parties.
External websites and independent third-party services may be governed by their own terms, privacy notices, and operating practices.
UnleashGo is not responsible for independent content or services controlled solely by third parties, except to the extent that applicable law places responsibility on UnleashGo as the seller or contracting business.
10. Reviews and Public Contributions
Reviews, comments, photographs, or other contributions submitted by users must reflect genuine experiences and must not contain unlawful, misleading, abusive, defamatory, infringing, or confidential content.
UnleashGo may moderate or remove content for legitimate reasons, including spam, unlawful material, intellectual-property infringement, irrelevant content, or violations of the Terms of Service.
UnleashGo will not knowingly present fabricated reviews as verified customer experiences.
11. Contractual and Legal Documents
The following documents form part of the legal and commercial framework of the UnleashGo store:
- Terms of Service;
- Privacy Policy;
- Refund and Returns Policy;
- Download Help;
- product descriptions and product-specific conditions;
- and information presented during checkout.
Customers should review the relevant product description and policies before placing an order.
12. Complaints
Customers are encouraged to contact UnleashGo first so that a concern can be reviewed directly.
Please provide:
- your name;
- the email address used during checkout;
- your order number;
- the product concerned;
- a concise description of the issue;
- and any relevant screenshot, photograph, or error message.
Information concerning consumer mediation and dispute resolution is available in the Terms of Service.
13. Governing Framework
The operation of UnleashGo is subject to applicable Belgian law and to any mandatory consumer-protection rules that apply to customers in their country of habitual residence.
Nothing in this legal notice removes a right or remedy that cannot lawfully be excluded.
14. Updates to This Legal Notice
This Legal Notice may be updated when business-registration details, contact information, activities, service providers, legal requirements, or store operations change.
The date displayed at the beginning of this notice indicates the most recent revision.