Terms of service

Last updated: April 16, 2026

Welcome to UnleashGo™! We're here to help you and your dog enjoy safer, calmer, and more confident adventures together. By using our website and services, you agree to the terms below—designed for fairness, clarity, and mutual respect.

1. Who We Are

UnleashGo™ is your trusted source for active dog lifestyle essentials, practical advice, and real community. We operate our site from Belgium and serve dog parents worldwide.

2. Using Our Site & Services

When you shop with us, create an account, or browse our content, you’re part of the UnleashGo™ pack.

You must be at least 18 years old or have parental/guardian consent to use our services.

Please consider using our products and website only for lawful, positive purposes—no spamming, hacking, or unlawful use.

3. Orders, Billing & Product Info

We work hard to ensure our product photos, descriptions, and prices are accurate. Occasional errors may occur—if so, we’ll let you know and make it right.

We reserve the right to refuse or limit any order (for example, to prevent fraud or bulk reselling).

Please keep your account and billing info up to date for a smooth experience.

4. Returns, Refunds & Exchanges

We stand behind everything we sell. See our [Returns & Exchanges Policy] for full details on how to request a return or exchange.

5. Privacy & Security

Your privacy is important to us. Please review our [Privacy Policy] to learn how we protect and use your data. Intellectual Property

All content on UnleashGo™ (including photos, text, and designs) is ours or our partners'. Please don’t copy or distribute it without permission.

7. Community & User Content

We love your stories, reviews, and feedback! By submitting content to us, you grant us permission to use it for marketing or community sharing (always in a way that respects your privacy—see our policy for details).

8. Third-Party Services

We occasionally link to partner sites or use trusted tech tools (like Shopify). We’re not responsible for their content, policies, or practices—please review their terms if you visit them.

9. Limitation of Liability

We strive for excellence but can’t guarantee our website will always be error-free or uninterrupted. Our liability is limited to the fullest extent permitted by law.

10. Changes & Updates

We may update these terms as our services evolve. The latest version will always be posted here. Continued use of our website means you accept any changes.

11. Governing Law

These terms are governed by the laws of Belgium, where UnleashGo™ is based.

12. Questions & Support

We’re here for you. If you have questions about these terms or need help with anything, contact us anytime at info@unleashgo.com.

Thank you for being part of UnleashGo™. We’re honored to support you and your dog every step of the way.